If you are in the US, it would take under 14 days to deliver to you. If you're outside the US, it would take about 14 - 28 days
Yay, time to celebrate – it’s on its way! After we pass your order to our shipping partners (UPS/USPS/FedEx/...), we will send you a shipping confirmation email which will have a ‘Track Order’ button. This will take you directly to our shipping partners' site so you can follow the live tracking updates!
Think your order might be lost in transit? Although our shipping partners quote us 14 - 30 business days for delivery, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may update to advise of a ‘delayed’ delivery date.
If your item still hasn’t been delivered within 30 days, please contact us and we can launch an investigation with our shipping partners.
Oops, Turned Ninja not being sent to the right address? We can absolutely help change this for you! Provided your order has not shipped, please send us the new details and we can change this over for you.
If your order has been shipped, don’t panic! You can still redirect it. Just send us an email.
*Please note: We can only send your order to the address you provide on your order - if you have provided an incorrect address, and the package is delivered there, we are unable to retrieve it so please check your address carefully!